Payment:
We accept major credit cards through PayPal.
You do not have to have a PayPal account to make a purchase on this site.
Orders will not be processed for shipment until full payment is received by Eclipse Creations.
All payments made via this website are completely secure, we do not have access to any payment or credit card information.
If for any reason, your card payment is not authorized by your bank or Credit Card Company, we will not be able to process your order and it will become immediately cancelled.
We are not responsible for any extra fees added to your credit card by your bank or credit card company for transaction made with us.
Terms and conditions:
All of our handmade products are unique and one of a kind.
What this means: If you purchase an item from our store, it will not be an exact duplication because of its handmade and unique nature. You will receive a variation of the product, which can be in color, weight, shape and scent.
Fragrance notes are perceived differently from person to person; we try our best to describe each fragrance as accurately as possible.
Due to sanitary and health reason, we are not permitted to refund or exchange your product, so please be certain of the product you choose before confirming your order. However, if there has been a mistake on our behalf, please contact us immediately and we do our best to resolve this issue in a timely manner.
Your computer monitor’s settings maybe different from ours, so if your product arrives lighter or darker in shade, this is the reason behind it. We try our best to describe each and every one of our products so you'll know exactly what to expect.
Shipping:
Orders are processed within 24 hours of receipt and shipped within 1-3 working business days, unless it is prohibited by an act of God or uncontrollable circumstances. If this ever becomes the case, we will notify you via e-mail.
Please be sure to enter the correct postal address information. We will not be held responsible for items shipped to an incorrect postal address provided on your behalf or deemed unable to be delivered due to incomplete address.
We will not be held responsible for items that are left at your door by courier that shows a proof of delivery receipt in our system. If your courier tries to deliver packages on multiple days without success due to a signature being needed or no one being home, the package will be returned to us for non-delivery. You will be responsible for paying shipping cost to have it sent out again.
Cruelty free:
We are a cruelty free company and we do not test on animals.
Copy rights:
All materials including, but not limited to, images, photos, text, titles, descriptions and products belong to Eclipse Creations unless otherwise stated and may not be use or reproduced without our consent.